Privacy Policy

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Privacy Policy

Sweet Mother Beauty Palace (“we”, “our”, “us”) operates sweetmotherbeautypalace.com and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with EU GDPR and Finnish data protection laws.

1. Data Controller

Sweet Mother Beauty Palace
Piilipuuntie 14a 2, 02250 Espoo, Finland
Email: sweetmotherbeautypalace@gmail.com
Phone: +358 45 844 4585

2. Personal Data We Collect

We may collect and process the following information:

A. Information You Provide

  • Full name

  • Email address

  • Phone number

  • Billing and delivery address

  • Appointment and booking details

  • Account login details (if applicable)

  • Messages sent via our contact forms or social media

B. Automatically Collected Data

  • IP address

  • Browser type and version

  • Device information

  • Website usage data

  • Cookies and tracking data

C. Order & Payment Information

  • Products purchased

  • Payment details (processed securely via third-party payment providers; we do not store card information)

3. How We Use Your Data

We process your information to:

  • Provide and deliver products and services

  • Manage appointments and bookings

  • Process orders and payments

  • Improve user experience and website performance

  • Respond to messages and customer support requests

  • Send promotional updates (only with your consent)

  • Comply with legal obligations

4. Legal Basis for Processing

We process personal data under the following GDPR bases:

  • Contract – to fulfill orders and appointments

  • Consent – for marketing and cookies

  • Legal obligation – tax and accounting requirements

  • Legitimate interest – improving services and preventing fraud

5. Data Sharing

We may share your data with:

  • Payment processors (e.g., Stripe, PayPal — depending on your setup)

  • Delivery and logistics partners

  • IT service providers (hosting, email services)

  • Social media platforms when you engage with our links or integrations

We do not sell personal data to third parties.

6. Data Storage & Security

We store your data securely and apply appropriate technical and organizational measures to prevent:

  • Loss

  • Misuse

  • Unauthorized access

  • Disclosure

Personal data is stored within the EU.

7. Data Retention

We retain data only as long as necessary:

  • Orders & invoices: 6 years (legal requirement)

  • Marketing data: until you unsubscribe

  • Account data: until you delete your account

  • Booking records: up to 3 years for service history

8. Your Rights (GDPR)

You have the right to:

  • Access your data

  • Correct inaccurate data

  • Request data deletion

  • Restrict or object to processing

  • Withdraw consent

  • Transfer your data (data portability)

To exercise these rights, contact: sweetmotherbeautypalace@gmail.com

9. Cookies

Our website uses cookies for:

  • Basic functionality

  • Analytics

  • Shopping cart features

  • Booking functionality

  • Social media integrations

You can manage cookies via your browser settings.

10. Third-Party Links

Our website contains links to Instagram, Facebook, TikTok, WhatsApp, YouTube, and other platforms.
We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always appear on this page.