Terms and conditions

  • Home
  • Terms and conditions

Terms and conditions

Last Updated: 11/28/2025

These Terms & Conditions govern your use of sweetmotherbeautypalace.com and the purchase of products and services from Sweet Mother Beauty Palace.

1. Introduction

By accessing our website or making a purchase/booking, you agree to these Terms.
If you do not agree, please do not use the site.

2. Company Information

Sweet Mother Beauty Palace
Piilipuuntie 14a 2, 02250 Espoo, Finland
Email: sweetmotherbeautypalace@gmail.com
Phone: +358 45 844 4585

3. Services & Products

We offer:

  • Wigs and hair products

  • Skincare and cosmetics

  • Beauty supplies

  • Appointment-based beauty services

We aim to provide accurate product descriptions but do not guarantee error-free content.

4. Orders & Payments

  • Orders are confirmed once payment is successfully processed.

  • Prices are listed in euros (€).

  • We reserve the right to change prices at any time.

  • Payment methods depend on the setup (e.g., Stripe, PayPal, bank transfer, etc.).

5. Shipping & Delivery

  • Delivery times vary by location and product availability.

  • Customers are responsible for providing correct address information.

  • Shipping fees (if applicable) are calculated at checkout.

6. Returns & Refunds

We accept returns in accordance with Finnish and EU consumer protection laws.

Non-returnable items:

  • Opened cosmetics

  • Used hair/wig products

  • Customized or personalized items

Returns must be requested within 14 days of delivery.

7. Appointment Bookings

  • Bookings can be made via our online system.

  • Cancellations must be made within the specified timeframe.

  • Late cancellations or no-shows may incur a fee.

8. User Accounts

If the website includes account creation:

  • You are responsible for maintaining the confidentiality of your login details.

  • We may suspend or terminate accounts for misuse or violations.

9. Intellectual Property

All content on the website—including text, photos, logos, branding, and product images, is owned by Sweet Mother Beauty Palace.
You may not copy or reproduce any material without permission.

10. Limitation of Liability

Sweet Mother Beauty Palace is not responsible for:

  • Losses caused by website downtime

  • Errors in product listings

  • Delays caused by external partners (e.g., couriers)

  • Damages resulting from misuse of products

Our liability is limited to the maximum extent permitted by Finnish law.

11. Governing Law

These Terms are governed by the laws of Finland and applicable EU regulations.

12. Contact

For questions related to these Terms:

Email: sweetmotherbeautypalace@gmail.com
Phone: +358 45 844 4585